Skills & Competencies for Grocery Store Manager Assistant

Grocery Store Manager Assistant job profile

Book a Demo and Receive a Sample Job Profile

JOB SUMMARY for Grocery Store Manager Assistant

Assists the store manager with the day-to-day operations of a grocery store.

JOB RESPONSIBILITIES for Grocery Store Manager Assistant

Implements strategies to improve customer service, drive store sales, and increase profitability. Ensures customer needs are met, complaints are resolved, and service is quick and efficient. Maintains store appearance and product presentation to company standards. Provides support to sales associates during peak periods or when scheduling conflicts arise.

Grocery Store Manager Assistant SALARY RANGE

BASE 50%
$63,020
TOTAL 50%
$67,217
Job Level
M01
Job Code
SM15000369
Education/Degree
High School Diploma or Technical Certificate
Reports To
Head of a Unit/Department

Grocery Store Manager Assistant Skills and Competencies List

Proficiency Levels and Behavioural Indicators
Salary.com identifies five increasing levels of proficiency for each skill/competency. Some jobs require only a relatively low level of proficiency in each skill/competency, while other jobs will require a more advanced level of proficiency in the same skill/competency. These levels rate the degree of proficiency (skill level, expertise) we expect the incumbent to perform in the given skill/competency for the given job. Note that we intentionally do not associate timeframes or years of experience in performing the skill/competency because that can be misleading. Proficiency levels identify what the incumbent knows and can do rather than how long they have been doing it. Also, note that the proficiency levels are cumulative, e.g., a level 4 proficiency implies the ability to perform all the behaviors at the lower levels.
Check each Grocery Store Manager Assistant skill and competencie below to view definitions.
INDUSTRY COMPETENCIES JOB FAMILY COMPETENCIES CORE COMPETENCIES
BOOK A DEMO

8 hard skills or competencies (industry competencies) for Grocery Store Manager Assistant

1 Industry Competency – Retail Industry
Proficiency Level -2
Skill definition-Applying comprehensive knowledge of retail principles, inventory management, pricing strategies, and consumer behavior to effectively manage and operate retail businesses.
Level 1 Behaviors
(General Familiarity)
Defines the importance of effective merchandising strategies in boosting retail sales and profit margins.
See 4 More Skill Behaviors
Level 2 Behaviors
(Light Experience)
Assists customers with product inquiries by providing information about features, pricing, and availability.
See 4 More Skill Behaviors
Level 3 Behaviors
(Moderate Experience)
Addresses intricate complaints and concerns effectively to ensure customer satisfaction and retention.
See 4 More Skill Behaviors
Level 4 Behaviors
(Extensive Experience)
Contributes to the development of retail pricing strategies to maximize profitability and competitiveness.
See 4 More Skill Behaviors
Level 5 Behaviors
(Mastery)
Champions the adoption of predictive analytics to optimize pricing, inventory management, and marketing strategies.
See 4 More Skill Behaviors
2 Industry Competency – Merchandising
Proficiency Level -2
Skill definition-Strategically planning, executing, and managing product merchandising, pricing, and promotions to increase customer engagement and maximize revenue.
Level 1 Behaviors
(General Familiarity)
Cites examples of common merchandising techniques for ensuring consistent brand presentation.
See 4 More Skill Behaviors
Level 2 Behaviors
(Light Experience)
Aids in compiling market research to identify trends and ensure the effectiveness of merchandising strategies.
See 4 More Skill Behaviors
Level 3 Behaviors
(Moderate Experience)
Analyzes customers' feedback to improve product assortment and pricing plans.
See 4 More Skill Behaviors
Level 4 Behaviors
(Extensive Experience)
Coordinates with vendors and buyers to ensure timely delivery and optimal placement of merchandise.
See 4 More Skill Behaviors
Level 5 Behaviors
(Mastery)
Builds relationships with strategic partners to secure access to superior merchandise offerings, data, and terms.
See 4 More Skill Behaviors
3 Grocery Store Manager Assistant - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Grocery Store Manager Assistant
Proficiency Level - 4
5 Competency for - Grocery Store Manager Assistant
Proficiency Level - 5

3 general skills or competencies (Job family competencies) for Grocery Store Manager Assistant

1 Job Family Competencies – Customer Satisfaction
Proficiency Level -2
Skill definition-Collecting, analyzing, and measuring satisfaction levels of customers to improve our business's service and products.
Level 1 Behaviors
(General Familiarity)
Explains the framework process used to monitor and ensure customer satisfaction.
See 4 More Skill Behaviors
Level 2 Behaviors
(Light Experience)
Collects customer feedback to support the analysis of customer satisfaction scores.
See 4 More Skill Behaviors
Level 3 Behaviors
(Moderate Experience)
Handles challenges and issues that affect high level customer satisfaction.
See 4 More Skill Behaviors
Level 4 Behaviors
(Extensive Experience)
Integrates customer service analytics to forecast customers' future needs and maximize satisfaction.
See 4 More Skill Behaviors
Level 5 Behaviors
(Mastery)
Develops customer service strategies to attain positive impacts on customer satisfaction.
See 4 More Skill Behaviors
2 Job Family Competencies – Promotion
Proficiency Level -2
Skill definition-Developing and implementing promotional activities to attract and increase the awareness of customers in buying products.
Level 1 Behaviors
(General Familiarity)
Explains the principles of promotion and its importance to the marketing efforts.
See 4 More Skill Behaviors
Level 2 Behaviors
(Light Experience)
Logs schedules for promotions in target accounts.
See 4 More Skill Behaviors
Level 3 Behaviors
(Moderate Experience)
Helps senior management in developing promotional plans based on the product or service features.
See 4 More Skill Behaviors
Level 4 Behaviors
(Extensive Experience)
Leads the execution of promotional initiatives in accordance with the key metrics.
See 4 More Skill Behaviors
Level 5 Behaviors
(Mastery)
Develops effective and innovative strategies for project promotion.
See 4 More Skill Behaviors
3 Grocery Store Manager Assistant - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Grocery Store Manager Assistant
Proficiency Level - 4
5 Competency for - Grocery Store Manager Assistant
Proficiency Level - 5

11 soft skills or competencies (core competencies) for Grocery Store Manager Assistant

1 Core Competencies – Financial Acumen
Proficiency Level -2
Skill definition-Obtaining financial information and applying financial understanding to foster sound judgment and correct business decisions.
Level 1 Behaviors
(General Familiarity)
Identifies basic approaches used to earn profits and increase profitability.
See 4 More Skill Behaviors
Level 2 Behaviors
(Light Experience)
Assists in designing strategies for overcoming arising financial constraints in our business.
See 4 More Skill Behaviors
Level 3 Behaviors
(Moderate Experience)
Maintains adequate cash flow following established regulations.
See 4 More Skill Behaviors
Level 4 Behaviors
(Extensive Experience)
Establishes a working environment that encourages and fosters fiscal responsibility.
See 4 More Skill Behaviors
Level 5 Behaviors
(Mastery)
Designs data-gathering procedures to streamline the collection of financial information within our business.
See 4 More Skill Behaviors
2 Core Competencies – Budgeting
Proficiency Level -1
Skill definition-Applying specific policies, tools and practices to plan and prepare projected revenues, expenses, cash flows, and capital expenditures.
Level 1 Behaviors
(General Familiarity)
Describes the procedures for capital and expense allocation and budgeting.
See 4 More Skill Behaviors
Level 2 Behaviors
(Light Experience)
Gathers financial data to help support management in budgeting analysis and forecasting.
See 4 More Skill Behaviors
Level 3 Behaviors
(Moderate Experience)
Prepares and reviews the annual budgeting process to ensure effective and efficient budgeting.
See 4 More Skill Behaviors
Level 4 Behaviors
(Extensive Experience)
Evaluates past decisions on budgetary considerations to improve the budgeting process.
See 4 More Skill Behaviors
Level 5 Behaviors
(Mastery)
Establishes operating procedures to guide the consistency and repeatability of our budgeting processes.
See 4 More Skill Behaviors
3 Grocery Store Manager Assistant - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Grocery Store Manager Assistant
Proficiency Level - 4
5 Competency for - Grocery Store Manager Assistant
Proficiency Level - 5

Summary of Grocery Store Manager Assistant skills and competencies

There are 8 hard skills for Grocery Store Manager Assistant, Retail Industry, Merchandising, Merchandise Quality and Compliance, etc.
3 general skills for Grocery Store Manager Assistant, Customer Satisfaction, Promotion, Inventory Management.
11 soft skills for Grocery Store Manager Assistant, Financial Acumen, Budgeting, Planning and Organizing, etc.
While the list totals 22 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Grocery Store Manager Assistant, he or she needs to be proficient in Financial Acumen, be proficient in Budgeting, and be proficient in Planning and Organizing.

It's Easy to Get Started

Get the precision you need to assess, hire, and develop top talent with skills and competencies – see how with a personalized demo.